Firms are increasing their use of artificial intelligence, leading to more workers managing bots. This trend is related to Agentic AI.

Further information on this development is available from the source, CNA. The source reports on the growing role of workers in managing bots as companies expand their AI capabilities.

Details on the impact and specifics of this trend can be found in the source material, which discusses the involvement of workers in bot management amidst the rising adoption of AI by firms.