Commuters have reported longer waits for buses, making their daily journeys less predictable. This change was noticed after Go-Ahead Singapore took over bus operations. The company is now stepping up support for bus captains.

Residents have complained about the impact on their daily travel. Go-Ahead Singapore's takeover from SBS Transit is linked to the complaints about less predictable bus journeys.

Further details about the situation and the company's response are available from the source, providing more information on the changes and their effects on commuters.