A woman's Vehicle Entry Permit machine issue at customs was resolved with the help of a stranger. She was en route to Johor Bahru when the machine failed to read her vehicle. The woman, who had limited experience driving into Johor Bahru, was unsure of the alternative payment method when the automatic system did not work.

The woman posted about her experience on TikTok, expressing gratitude for the man's assistance. She had been at the Customs, Immigration and Quarantine complex with her family when the issue occurred. Further details about the incident are available from her TikTok post.

The woman's post was made on Oct 5, a day after the incident took place. She had been driving into Johor Bahru for only the second time.