A significant increase in prepayment losses was reported. The amount lost by consumers rose sharply, with a notable portion attributed to fitness business closures. Complaints filed after these closures involved substantial sums paid upfront for services. Nearly S$3.82 million was lost due to the closure of certain fitness businesses.

Further information is available from the Consumers Association, which received a large number of complaints in a short period. The total reported losses for the year were almost S$6.7 million, a considerable increase from the previous year.

Details of the complaints and losses can be found in a media release from the association.