A customer spent a significant amount on a lifetime membership for himself and his two daughters. The total cost was around S$21,000 for a "Lifetime Founder VIP" membership. This membership allowed access to certain perks, including a private lounge and personal locker, and could be used at overseas branches.

The customer had purchased the membership in 2014. Despite the high cost, even VIP membership holders were required to pay annual fees of S$107.

Further details about the membership and its holders are available, including reactions to the sudden closure of the gym and yoga outlets that offered the membership.